If you have AVAST as your antivirus program, and you think it is
blocking Download Surgeon from working,
here are instructions to add a program exception in Avast.
* Open Avast
* Navigate to Avast File System Shield
* Click "Real-Time Shields" in...
Here are some suggestions for users of Download Surgeon that are
running Webroot as their antivirus program.
If you are trying to COPY AND PASTE A URL INTO THE YT DOWNLOADER
ADDRESS FIELD AND CANNOT
this is a problem is caused by Webroot. The link belo...
When you use Download Surgeon's SC Recorder module on your Mac, SC
Recorder
redirects the audio stream through a utility called Soundflower.
While the audio is
being routed through Soundflower you will hear no audio from your
computer.
Once you stop...
Download Surgeon's SC Recorder can only work when a single monitor is
connected to your machine.
If you have more than one monitor, the SC Recorder doesn't know which
monitor is being used, that is why
is shows this warning message.
Windows 10 gives ...
1. The sniffer test found in the Help button is just that. It is a
test and if the sniffer is working correctly you should
see a red square populate this module. However, you will not be able
to download this file, so don't try.
2. If you have been to ...
If the OS Downloader, Help, and Options buttons don't work, there was
a problem
on installation with permissions that blocked the creation of the ini
file used by the program.
I have placed a link below for you to use to download this file. Right click...
If you see the following message when trying to use the SC Recorder on
your Mac
osascript is not allowed assistive access. : -25211
It means that DS2 does not have the permissions it needs to work
correct. (10.12 and ealier OSs.)
Please do the followi...
If you are encountering poor sound when you use the SC Recorder, this
may be caused
by system resources. If you have many windows or programs open,
all of these take
system resources. As a test, please reboot your machine and then
once your machine
co...
If you have MCAFEE INSTALLED ON YOUR MACHINE as the antivirus program,
here are instructions that may be helpful
in setting up an exception within McAfee to allow Download Surgeon to
run correctly:
* Open McAfee
* Go to Firewall Settings
* Go to ...
The single most common problem with the SC Recorder module on Download
Surgeon 2
is the incorrect or incomplete installation of the program. Here
is a link to a tutorial which
walks you through the steps of this installation.
https://youtu.be/I49Bb7bv...
The sniffer download module on Download Surgeon will not work when
used with a VPNClient. Please try using the Sniffer Downloader outside
of your VPN.
The site, www.vimeo.com [http://www.vimeo.com] is a good test site.
Open the Sniffer Download module a...
Go to this location
C:Program Files (x86)Download Surgeon
In this folder do you see the following files
ytdl.exe
ytdl.exe.new
If you see only the first, one is that date on this file? Let me know.
If you see both, delete the first, and rename the seco...
When you are using the SC recorder and positioning the frame on your
screen, it MUST be entirely on your
screen. It cannot be to one side or edge where some of the frame is
off the screen. If it is, this will cause static
or audio distortion.
Since yo...
MANY IF NOT POST ANTIVIRUS PROGRAMS TODAY, DO MUCH MORE THAN SIMPLY
SCAN YOUR EMAILS OR YOUR COMPUTER FOR VIRUSES. They firewall
protection, system protection, file system shields and much more.
Many such antivirus programs scan or monitor every activit...
Download Surgeon is a sophisticated program in its ability detect and
download audio and video.
THE BIGGEST ISSUE for Download Surgeon is problems caused by Antivirus
programs.
For example they can:
* Can block updates to Download Surgeon
* Block ...
There are several possible reason why DS2 gives an error message about
NOT being able to
capture the audio or video stream when using the SC Recorder.
One reason is because the SC Recorder FRAME is must be completely ON
your screen.
If any part of th...
