Knowledgebase : Song Surgeon > Version 3 > Mac Version
The newest Mac OS, 10.8,  aka Mountain Lion has a new security functionality built into it called Gate Keeper.  This feature can block apps that are not downloaded from the App store to be blocked. Please review the article below to learn how to change...
After Upgrading to Mac 10.9, some people are having problems getting Song Surgeon to run.  They are seeing error messages about not being able to find ffmpeg or ffplay.  If you see such error messages it is likely being caused by the GateKeeper settings...
The newer Mac OSX's have a setting built into the OS called Gatekeeper that can prevent software that has not been purchased from the Mac store from being installed. If you see an error message about not being able to install on your Mac, this might be ...
Once you select 'Run in Demo'... or 'I am a Customer 'and activate, the main user interface of Song Surgeon should open on your screen. If it does not, it is likely due to a folder structure being absent, which should have been created on install. Pleas...
Some functions in SS 3 for Mac rely upon right and middle mouse buttons. You can emulate these buttons by doing the following: Right Mouse button - Hold down the Control key and then clicking the mouse pad buttonCenter Mouse button - Hold down Command...
This is a common problem when users upgrade to Mac 10.9 or Newer. It is caused by a change in the Mac operating system. To fix it please follow these instructions. Please use the Finder app on your Mac and find the file named: SongSurgeon.ini. You shou...
Song Surgeon for MAC will run on Version 10.4 and newer.  It also runs on both PPC and Intel based processors. Version 2 can be run on almost any machine with the correct OS. However, Version 3 uses a much more CPU and memory intensive processing and old...
We see this occasionally. It seems to be a permissions issue. Here is what I'd you need to do to fix it. Go to Library\Application Support\Song Surgeon 3\ in this folder you should find a file named, licence.lic. Delete this file and the...