Knowledgebase: Video Surgeon > Version 2
Error message 3 of 3 used OR Cannot register with credentials provided
Posted by james todd, Last modified by james todd on 09 April 2019 02:02 PM

If you are trying to register Video Surgeon on a machine and you see an error message that
says you have already used 3 of 3 licenses  OR something more generic like your license info
is incorrect - but you know it is correct, then please log into the My Account
page and from there deleted one or more licensed machines from your account.

This will allow you to register a new machine:

In the My Account page the computer ID's you see can be matched to the computer
ID found in the Help >> Manual License Screen of each machine on which VS is installed.

(4 vote(s))
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