Knowledgebase: Video Surgeon > Version 2
he application has filed to start because its side by side configuration is incorrect.
Posted by James Todd (Import) on 12 November 2013 06:46 PM
This error message may be seen if the Microsoft Redistributables package has not been installed.

One of these should have been installed when the main program was installed.  It is possible that it
was not. 

Please click the link below and download and install these. Do this one at a time and if the program \
doesn't run after installing the first one, then install the second one and try again.

After installing both of these, if this problem still exists, please contact the Help Desk.
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