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Knowledgebase : Song Surgeon > Version 5
If you see the following error on your Windows machine, it is because your machine is missing a Microsoft library file required by Song Surgeon. Here is what you should do. First go to your Windows Start Button Then find the Song Surgeon 5 folder. In th...
The volume button on the software doubles as a volume controller on Export. I suspect you have the volume slider at about 50%, that is why the resulting volume is reduced by 50%. Please set the volume slider to 100% when you export unless you have a hi...
On Mac when you use the File menu drop down and then select Open, you can browse the file structure on your Mac, but you will not be able to browse any volumes or external drives.  To browse and select files from volume or external drives use the File...
If you see this message, it is likely caused by an incompatibility on your older machine with the version of ffmpeg we use is in Song Surgeon. Here is what you should do: 1. Please go here: C:Program Files (x86)Song Surgeon 5 In this folder you wil...
Here are step by step instructions on how to overdub in Version 5: 1. Connect your microphone or instrument to your computer from which you want to record. 2. Open a song or file in SS 3. Open the Recording window 4. In the Output setting select, ov...
Go here: C:Program Files (x86)KeyFinder Is this program installed on your computer?  If it is, copy the following two files Keyfinder.dll Keyfinder.exe and paste them into the Song Surgeon folder here: C:Program Files (x86)Song Surgeon 5 Once you ...
When attempting to run Song Surgeon after installing it, if you see a message saying that MSVCP120.dll  was not found. Or, if you see a message about some other similarly named file is missing, followed by a suggestion that reinstalling may solve this pr...
Where is the Downloading (Sniffer) Module in Version 5? We addressed this issue in two newsletters back in June of last year.   It is also addressed in the FAQ's on the site. The bottom line is that Version 5 does not have the downloader and as we relea...
Song Surgeon 5 Mac - Version 5.0.0.17  (6/21/17) This new build fixes the following issues: Fixed issue with Help Button in Mac not linking to training videos Fixed issue on some older MAcs where r@path error would crash SS when trying to open. Fixed ...
When a song stop and starts or "stutters" on playback this is due to inadequate computer resources. Specifically CPU power and/or RAM. If you go to the algorithm submenu and select Polyphonic 1, 2, 3 these might achieve slightly better quality BUT they...
We addressed this issue in two newsletters back in June of 2016. It is also in the FAQ's on the Song Surgeon site. The bottom line is that Version 5 does not have the downloader and as we release new version of our other main product, Video Surgeon, it...