Knowledgebase: Song Surgeon > Version 3
File Download Problem (File Corrupt)
Posted by James Todd (Import), Last modified by James Todd (Import) on 15 June 2012 06:54 PM

The increasing sophistication of browser security settings and antivirus programs can be problematic with .exe file downloads. 
The Song Surgeon download file is good.  It is checked for virus before it is uploaded.

Some people have seen messages that the downloaded file is corrupted or the download process simply hangs.
If this happens with you please try downloading again and do one of the following:

1. Clear browser cache/cookies/temp internet files and then try again.
2. Try a different browser
3. Lower the security settings on your browser

 

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