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Knowledgebase:
Unable to capture audio (or) video Error
Posted by james todd on 03 April 2018 06:30 PM
There are several possible reason why DS2 gives an error message about NOT being able to
capture the audio or video stream when using the SC Recorder. 

One reason is because the SC Recorder FRAME is must be completely ON your screen.
If any part of the frame is off the screen, the SC Recorder will give you an error.

Whether recording audio or video, you MUST have the frame of the SC Recorder completely
on the screen when recording - and then saving audio or video.
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