Knowledgebase
Main Sniffer Not Working
Posted by james todd on 26 October 2016 03:49 PM

The Main sniffer doesn't work on all sites. To determine if the Main Sniffer isn't working or if you are
simply trying to detect a video on a site where the main sniffer will not work, please do the following.

 Please open the main sniffer and then go to the below URL and see if it will detect this video.  If it does,
it is working.  If it doesn't then there is a problem.

http://downloadsurgeon.com/sniffer_test/sniffer_test.mp4

If the Main Sniffer doesn't detect this video, please go through the Troubleshooter which you can
find here:

http://tmj-software.kayako.com/Troubleshooter/Step/View/6

 

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