Knowledgebase
Indefinite Error 2:43
Posted by james todd on 05 August 2015 02:16 PM

If you encounter an error message when trying to open or trying to use
Download Surgeon for Windows that reads "Indefinite Error 2:43" please
do the following to resolve this issue:

1. Close and uninstall Download Surgeon

2. Then go to the 2 locations below and DELETE these Download Surgeon
Subfolders folders and everything in them

C:\Program Files (x86)\Download Surgeon
C:\Users\XXXXX\AppData\Roaming\Download Surgeon   
(the X's represent your User Name on your machine)

Also note that the "App Data" folder might be hidden, if so you can
reveal it as follows:

http://windows.microsoft.com/en-us/windows/show-hidden-files#show-hidden-files=windows-7

AGAIN.. DELETE these 2 Download Surgeon subfolders.

3. THEN Re-Downoad the software:  http://downloadsurgeon.com/files/DownloadSurgeon.msi

4. THEN Reinstall and run the program.  It should now work.  If it doesn't complete a support ticket.

 
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