“This Help Desk email for TMJ software is no longer in service as we are switching Help Desk providers. To complete a Help Desk ticket please click this link: https://desk.zoho.com/portal/tmjsoftware/ and submit a ticket on our new Help Desk. We apologize for any inconvenience this may cause.”
Latest Updates
VERY IMPORTANT: This Help Desk Closing on 11/02/21
Posted by james todd on 26 October 2021 08:25 PM

Due to a change in the pricing structure from our Help Desk provider, Kayako, that has increased our cost 6-fold we will be moving
to a different Help Desk provider on or about 11/02/21.

1. If you have an open Help Desk ticket we will manually migrate it to the new help desk and send you an email from that Help Desk letting you know this has been done.  From the point that you receive this email from us you'll need to use the New Help Desk.


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Due to a change in the pricing structure from our Help Desk provider, Kayako, that has increased our cost 6-fold we will be moving
to a different Help Desk provider.  On or about 11/03/21 this Help Desk URL will NO LONGER WORK --- and Kayako WILL NOT forward
you to our new Help Desk URL, so please make note of it.  It will be:


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Holy Week: Limited Hours
Posted by james todd on 31 March 2021 05:12 PM

Beginning tomorrow, Thursday, responses to the Help Desk tickets will be limited due to the Holy Week. 
We will be working mornings only for Holy Thursday, Good Friday, and Holy Saturday.  The Help Desk staff
will be off on Easter Sunday. 

On Easter Monday, we will resume our normal schedule.


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Our office will be closed beginning on Thursday, December 31st, at noon and will re-open again on Saturday, January 2nd.

Good riddance to 2020 and Best Wishes to you and your families for a healthy and prosperous 2021.


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Christmas Holy Day Schedule 2020
Posted by james todd on 21 December 2020 09:21 PM

Our office will be closed beginning on Wednesday the 24th at noon and will re-open again on Monday the 28th.

Our Help Desk Incident Ticket responses will be closed from noon on Wednesday the 24th, all day Christmas, and will re open
again on Saturday morning. the 26th at 9 am.

Our best wishes to you and your families for a healthy, holy and blessed Christmas. 


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